Rafeeq knows your clinic or restaurant and answers for it.
An assistant on WhatsApp and your website that replies in seconds, in Arabic or English, with your information and your tone.
Ask about Rafeeq on WhatsAppWhat Rafeeq does
- Answers questions about hours, prices, services, menu and directions
- Takes booking and reservation requests and sends them to your staff
- Replies in the language the customer writes in
- Hands the conversation to a person when it is unsure or when asked
- Sends you a weekly summary of what customers ask most
What Rafeeq never does
- Give medical advice or diagnose; it books and informs
- Invent prices or availability; it only uses what you approved
- Store more than the conversation needed to serve the customer
An example conversation
An illustrative chat with a sample clinic. Rafeeq replies in the language the customer writes in.
هل عندكم تبييض أسنان؟ وكم السعر؟
نعم، تبييض الأسنان متوفر بسعر 900 ريال للجلسة الواحدة وتستغرق حوالي 60 دقيقة. هل تودّ حجز موعد؟ المواعيد المتاحة غداً: 5 أو 7 مساءً.
Tomorrow at 7 please, my name is Sara.
Done, Sara. Tomorrow at 7 pm for whitening at Noor Dental Clinic, Olaya. Our team will confirm within the hour. Anything else I can help with?
How it is set up
We collect your information
Services, prices, hours, policies, the questions your staff answers every day.
We train and test
You chat with Rafeeq before customers do and correct anything you like.
We connect it
WhatsApp Business and your website. Your staff gets a simple handover inbox.
Try it
The live demo is being prepared. Message us and we’ll run it for you on WhatsApp.
Ask about Rafeeq on WhatsAppRafeeq, your AI assistant
2,900 SAR setup + 490 SAR / month
monthly fee covers hosting, updates and support
Offers